CityBase Kiosks

Excellent customer service • Increased revenue collection • Lower cost per payment

CityBase is the leading provider of PCI-compliant payment kiosks for utilities across the US. We operate hundreds of applications via kiosk in more than 40 markets. 

 

CityBase has 4 convenient kiosk models

  

BENEFITS

 

INCREASED REVENUE, LOWER COSTS

• CityBase provides all hardware, technology, maintenance, and support,
with no upfront investment

• Our clients save $2–$6 per transaction

• Kiosks accelerate revenue collection from your customers

 

ENHANCED CUSTOMER SERVICE

• Easy for customers to use and learn       

• Multiple services, all in one place

• Visual, simple instructions for high visibility       

• <1 minute per transaction

• Reduced foot traffic and wait times       

• 24/7 access at outdoor kiosks

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USER-FRIENDLY PAYMENTS

Your customers can make payments quickly and easily with our industry leading user interface. 

Clear, plain language and clean, simple visual design 

Intuitive payment screens are quick and easy

Accessible for users with low literacy and low English levels, based on academic research and user testing

 

INNOVATIVE TECHNOLOGY

• All technology hosted by CityBase on our central, cloud-based platform

• Regular updates with innovative new features    

• ADA compliance

• Flexible, configurable platform      

• PCI/EMV compliance

• Direct integration to the CIS and other systems       

• No storage of sensitive information

• Robust reporting and reconciliation       

• Real-time lookup and posting

 

 

 

KIOSKS

 

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FREE-STANDING INDOOR KIOSK

The full-service Indoor Kiosk is designed for use in utility payment centers. It features a touch screen; hardware to accept cash, check, and credit card; a 

receipt printer, and a scanner that reads bar codes.

 Accepts Cash/Check/Credit

 Approximately 5.75' height, 3'x3' footprint

• Kiosks can be equipped to make change if supported by walk-in cash payment volumes

 

 

 

 

 

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FREE-STANDING OUTDOOR KIOSK

Designed for 24/7 access outside of utility payment centers, the Outdoor Kiosk includes all features and devices as the indoor kiosk, plus HVAC and weather-proofing for all-season usage.

 Accepts Cash/Check/Credit

 Approximately 5.75' height, 3'x3' footprint

 

 

 

 

 

 

DRIVE-UP OUTDOOR KIOSKDrive-Thru Kiosk.jpg

Ergonomically designed for customers to experience the same ease of use as Indoor Kiosks without having to leave their vehicles.

 Accepts Cash/Check/Credit

 

 

 

 

 

 

Screen Shot 2017-08-08 at 10.38.13 AM.pngTHRU-WALL OUTDOOR KIOSKS

Staff can access the cash box and machinery from inside the building, and customers can pay at all hours outside. 

 Accepts Cash/Check/Credit